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3.3.2 Service life cycle


Service Life Cycle Service design (BML/SML)
Service planning (BML-NEL)
Service creation (SML-NEL)
Service provisioning (SML → NML/EML/NEL)
Service operation
The service can now be activated/­used by the user/­customer.
During this phase, one has to regularly:
Service modification (SML → NEL)
Service cessation (SML → NEL)
Service termination (BML-NEL)

The minor action steps described above are just an indication;  most must be done, but potentially in a different order (depending on service characteristics, availability of resources, likelihood of obtaining the contract, importance of the customer, etc).